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Customer feeedback tips, best practices and survey hacks


BigTeam Blog

Difference Between Qualitative and Quantitative Research
Difference Between Qualitative and Quantitative ...

Most business owners know that customer feedback (and market research) is essential if they want to keep their customers happy and their businesses profitable. However, very few have been trained…

how many questions in a survey
How Many Questions Should Your Survey Have?

Are your survey response rates lower than you’d like? Are you having a hard time getting people to send back your surveys after you distribute them? If this is the…

best time to send survey
When to Send a Survey to Your Customers

Customer surveys provide business owners with a lot of important information.  They tell you what you’re doing well and where you can improve. They also give you insight into which…

BigTeam in the news

BigTeam often gets requests for interviews from journalists, bloggers and writers interested in how feedback and survey tools play a role in building a business or a team. Here are…

survey tool basics
Basic Features Any Survey Tool Should Have

Simple Surveys - Basic Features Any Survey Tool Should Have Are you interested in using surveys to learn more about your customers, users or newsletter subscribers? Are you feeling overwhelmed…

NPS for small businesses?
Small Business Benefits Of Net Promoter Score

  Small Business Benefits of Net Promoter Score (NPS) In many ways, it’s never been easier to launch & begin finding new customers for a new small business. E-Commerce and…

survey tool for newsletterse
Improve your content strategy by surveying your ...

  Improve your content strategy by surveying your newsletter readers You’ve had content flowing for several months and have a solid readership. Yet, over time, your content wanes in effectiveness…

The Importance of Customer Feedback for Small Bu...

  The Importance of Customer Feedback for Small Businesses Did you know that, when they’re buying a product, 90 percent of customers are influenced by positive reviews?  If you’re not…

Recent Posts

Difference Between Qualitative and Quantitative Research
how many questions in a survey
best time to send survey
survey tool basics